FAQ

1. General Information

What is Bountisphere?

Bountisphere is a budgeting and financial planning app designed to help you manage your money with ease. It simplifies your finances by providing automated budgeting, real-time forecasting, and daily bank syncing, empowering you to reduce debt, save more, and achieve your financial goals. Bountisphere operates in read-only mode, meaning it can only view your bank and account data — it cannot make any changes to your accounts.

How does Bountisphere work?

Bountisphere connects to your bank accounts and credit cards to automatically create a personalized Budget Plan. It forecasts transactions, reconciles your budget with real-time bank data, and helps you stay on track with actionable insights.

Who is Bountisphere for?

Bountisphere is for anyone who wants to take control of their finances. Whether you’re new to budgeting, paying off debt, or saving for a big goal, Bountisphere is here to help.

What makes Bountisphere different from other budgeting apps?

Unlike traditional budgeting apps, Bountisphere integrates forecasting, real-time reconciliation, and actionable debt-reduction plans. It’s also a one-stop shop for managing finances, with features like direct links to your bank and an AI assistant for personalized support.

2. Account Setup

How do I sign up for Bountisphere?

Simply visit bountisphere.com and click the “Free Trial” button. Create an account using your email address, set a password, and follow the on-screen instructions.

What information do I need to create an account?

All you need is a valid email address and a secure password. To connect your bank accounts, you’ll also need your online banking credentials.

How do I connect my bank accounts and credit cards to Bountisphere?

After signing up, use the “Add Institution” button to securely link your accounts. Bountisphere uses Plaid, a trusted financial data aggregator, to connect with thousands of banks and financial institutions.

Is there a free trial, and how does it work?

Yes, Bountisphere offers a free 30-day trial! During the trial, you’ll have full access to all features. No credit card is required to sign up, and you can cancel at any time.

Can I cancel my account at any time?

Absolutely. You can cancel your account directly from the settings page, and your data will be securely deleted.

3. Security and Privacy

Is my financial information safe with Bountisphere?

Yes. Bountisphere prioritizes your security by using bank-grade encryption and secure servers to protect your data.

How does Bountisphere protect my data?

We use Plaid for bank connections, which means your financial data is encrypted and never shared with unauthorized parties. Bountisphere does not store your banking credentials.

Does Bountisphere sell my data to third parties?

No. Your data is never sold. Bountisphere is committed to protecting your privacy.

What permissions does Bountisphere need from my bank?

Bountisphere only accesses the information necessary to create your Budget Plan and reconcile your transactions.

4. Features and Functionality

What is the Budget Plan, and how is it created?

Your Budget Plan is an automated overview of your income, expenses, and savings goals. Bountisphere generates it based on your linked accounts and transactions, forecasting future activity and highlighting areas to focus on.

How does the daily reconciliation feature work?

Each day, Bountisphere compares your actual bank transactions with your Budget Plan. This keeps your budget accurate and highlights discrepancies for review.

Can Bountisphere help me pay off debt faster?

Yes! Bountisphere uses the Snowball Method to suggest payment plans for paying off smaller debts first, building momentum toward becoming debt-free.

How does the forecasting tool work?

The forecasting tool predicts future transactions and balances based on your spending habits, upcoming bills, and recurring expenses, helping you plan ahead.

Can I add recurring transactions to my Budget Plan?

Yes, you can set recurring transactions for monthly, quarterly, annual, or even bi-weekly schedules. This is perfect for bills, subscriptions, and other predictable expenses.

What do the icons mean in my transaction list?

• Green Checkmark: Transaction reconciled with your bank.
• Green Circle with Arrows: Recurring transaction in your Budget Plan.
• Blue Arrow with Plus Sign: Add as a recurring transaction.
• Black Hourglass: Pending transaction.
• Black Calendar: One-time future transaction.
• Blue Pencil: Edit transaction details.
• Red Trash Can: Delete transaction.

5. Integration with Banks

What banks and financial institutions does Bountisphere support?

Bountisphere supports thousands of banks and financial institutions, including major U.S. banks, credit unions, and investment platforms like Robinhood or Stash.

What should I do if my bank isn’t listed?

If your bank isn’t listed, let us know via the support page. We’ll work to add it to our platform.

How often does Bountisphere sync with my bank accounts?

Bountisphere syncs your accounts daily to ensure your budget stays up to date.

Can I log into my bank account through Bountisphere?

Yes, you can use the “Log In to Your Bank” button to securely access your bank’s website directly from Bountisphere.

What happens if I change my bank login credentials?

Simply update your credentials in Bountisphere to reconnect your accounts without interruption.

6. Pricing and Payment

How much does Bountisphere cost?

Bountisphere costs $7 per month or $70 per year, billed annually. The app is free to download, and a 30-day free trial is available.

Are there any hidden fees?

No, there are no hidden fees. You pay only the monthly or annual subscription price.

What payment methods are accepted?

We accept major credit cards for subscriptions.

Can I switch between the monthly and annual plans?

Yes, you can switch plans at any time from the settings page.

Is there a refund policy?

Refunds are not available, but you can cancel anytime to avoid future charges.

7. Troubleshooting

Why can’t I connect my bank account?

This could be due to temporary issues with your bank or incorrect credentials. Try again or contact support for assistance.

What should I do if my transactions don’t match?

Use the reconciliation tool to identify discrepancies. If the issue persists, reach out to support.

How do I delete a bank or account in Bountisphere?

Navigate to the settings page, select the bank or account you want to delete, and confirm the action.

Why is my Budget Plan showing incorrect amounts?

Ensure all your accounts are linked and transactions are up to date. If issues persist, contact support.

How can I report a bug or get support?

Use the “Contact Support” option in the app or email us at support@bountisphere.com.

8. Enterprise Sales

Can my company offer Bountisphere as an employee benefit?

Yes! Bountisphere provides special pricing and features for enterprise clients to enhance employee financial wellness.

How does Bountisphere’s enterprise pricing work?

We offer a free setup, a 2-month free trial, and $4 per active user per month. Employees can sign up with their company email, and we’ll handle the rest.

What industries benefit most from Bountisphere?

Industries like healthcare, technology, and finance, where employee wellness is a priority, see the most value.

How can employees sign up for Bountisphere through their company?

Employees can email us from their company address to activate their account.

9. Accessibility and Support

Is Bountisphere available on mobile devices?

Yes! Bountisphere works seamlessly on mobile browsers, and apps for iOS and Android are coming soon.

Does Bountisphere work internationally?

Currently, Bountisphere is optimized for U.S.-based financial institutions and users.

What accessibility features does Bountisphere offer?

We are committed to accessibility and are continuously improving features like screen reader compatibility and keyboard navigation.

How can I contact customer support?

You can email us at support@bountisphere.com or use the in-app support feature.

10. Advanced Features and Future Updates

Does Bountisphere have an AI assistant?

Yes, the Bountisphere Budget Coach provides personalized financial guidance and support, powered by OpenAI.

Can I use Bountisphere with multiple accounts (personal, family, etc.)?

Yes, you can create separate versions of your budget within one account for personal, shared, or family use.

Are there plans for new features or updates?

We’re always improving! Check out our blog for the latest updates.

How can I suggest a feature or improvement?

We’d love your feedback! Email your suggestions to feedback@bountisphere.com.

Let me know if you’d like to tweak the tone, add more questions, or revise any details!